Binny Bansal, new CEO of Flipkart. Photo: Pradeep Gaur/Mint
Bengaluru: Flipkart Ltd has restructured the company’s core retail and marketplace business and moved many of the firm’s senior executives into new roles, a day after it named co-founder Binny Bansal as its new chief executive officer (CEO), said two persons familiar with the matter.
Flipkart’s retail and marketplace business, called the commerce platform, which is led by Mukesh Bansal, will now be organized into three large product-oriented groups and an engineering division, said the people cited above on condition of anonymity. The aim of the move is to speed up decision-making and improve customer service at India’s largest e-commerce firm, the people said.
Flipkart’s other units—advertising and supply chain—are likely to remain untouched by the proposed restructuring.
A Flipkart spokesperson confirmed the firm was restructuring its commerce platform.
The three product groups within the commerce platform will be: marketplace product group, consumer product group and service product group.
While the company has split its product function, the engineering division will continue to be led by chief technology officer Peeyush Ranjan, the people said.
All these product teams were earlier reporting to chief product officer Punit Soni, who will give up his role and work with Binny Bansal on company-wide initiatives in an unspecified role, the two persons said.
Chief business officer Ankit Nagori will head the marketplace product group in charge of Flipkart’s third-party sellers.
The consumer product group will be led by senior vice-president (product) Surojit Chatterjee, who has been tasked with improving customer experience. His responsibilities include Flipkart’s mobile app and search.
The service product group will be headed by Saikiran Krishnamurthy, the former chief operating officer of the commerce division. This team is responsible for fulfilment, post-delivery and seller services.