The government will installation a committee to signify ways to address lawsuits of clients who trade on e-commerce structures, consumer Affairs Minister Ram Vilas Paswan stated Tuesday.
The selection has been taken inside the wake of numerous complaints from online customersassociated with delay or non-shipping of merchandise and sub-fashionable items, he added.
“E-commerce is growing. there are numerous consumer court cases. we are able to set up a committee to look into this depend and advocate how to deal with it,” Paswan instructed newshounds after thethirtieth assembly of the valuable customer safety Council (CCPC) in New Delhi.
the problem become discussed in duration within the CCPC assembly and it changed into decided thatthe brand new committee will publish the report on e-trade troubles within 15 days, a senior consumerAffairs Ministry professional stated.
The suggestions made by using the committee can be included in the rules after the passage of the proposed client protection bill in Parliament. The bill additionally has provisions to guard e-tradeconsumers, he said.
A Parliamentary standing Committee is vetting the bill and is in general possibly to submit its report in the upcoming session of Parliament.
The Ministry is likewise making plans to hold separate discussions with e-commerce companies and NGOs on growing complaints of consumers and ways to decrease them.
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Tags: Apps, E commerce, Ecommerce, India, net, online purchasing
